You may exchange or return an item within 90 days, with prior notification. For self-serve returns within the 90-day period, sign in to your account here. Once an item is received, any refund expected will be issued within 1 - 2 business days.
Exchanges are treated as returns/refunds and then a reorder of the new items.
Return shipping charges are the responsibility of the Customer. We can provide a return label (cost will be deducted from the refund) as we get discounted rates with the Post Office but any Carrier return is accepted.